Matthew's Mind

Your wings already exist. All you have to do is fly.

You’re catering a private dinner at your home. You’re headed to a high-end restaurant to host an important meeting. You’re travelling across the country to speak at a convention. Or you’re simply interacting with day-to-day service professionals (i.e. dry cleaners, dog walkers, yard maintenance, home cleaning, car detail, hair stylists, tailors, etc.).

And in all of those situations, if…hopefully when…things go well, you’re willing to tip. Most times you’ll tip generously too, for a job well done and mission accomplished. Everyone’s smiling.

But next time, try this with me…

  • When the caterer is preparing your home before guests arrive – tip then.
  • When you arrive at the restaurant before an important meeting – tip then.
  • When you reach the hotel convention, before you speak – tip then.
  • When you meet the dry cleaner, the dog walker begins, yard maintenance contract is signed, home cleaning crew enters, car is dropped off, hair stylist summons you or when the tailor takes your measurements – tip then.

No one else does it that way & it’ll catch everyone off guard. That’s half the fun. The other half is experiencing how “front-loading” turns into superior service and a heightened experience the entire time that follows. Now everyone’s smiling even bigger.

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One thought on “Front Loading

  1. Christi Tenholder says:

    I like it/Good one! You can always tip more at the end if it warrants it too. I’ll definitely try this one out!

    *From:* Matthew’s Mind [mailto:comment-reply@wordpress.com] *Sent:* Wednesday, March 01, 2017 8:15 AM *To:* christi.tenholder@advisorsexcel.com *Subject:* [New post] Front Loading

    matthewneuman posted: “You’re catering a private dinner at your home. You’re headed to a high-end restaurant to host an important meeting. You’re travelling across the country to speak at a convention. Or you’re simply interacting with day-to-day service professionals (i.e. dry”

    Like

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